Enchanted Fall Porch — Q&A

When do deliveries begin?

Pre‑orders open in late August/early September, and deliveries begin the first week of October. Toward the end of September, our team will contact you with your exact delivery date.

Do I need to pre‑order?

Yes! Pre‑ordering is the only way to guarantee your Pumpkin Package before we sell out. We recommend placing your order as soon as possible.

Which package should I order?

Choose your Pumpkin Magic Package based on:

The size of your porch or entryway
The look and style you want to achieve
Your personal preference

If you’re deciding between two options, we suggest choosing the larger one — it’s always better to have more pumpkins than not enough. If you’d like our professional opinion, send us a photo of your entryway and we’ll happily help you choose.

How Long Will My Pumpkins Keep Their Magic?

Pumpkins are hardy, but Florida’s warm fall weather can shorten their lifespan. You may lose about 10% of your pumpkins between delivery and late November.

To help them last:

Avoid moisture: If dew or rain lingers, wipe your pumpkins with a dry cloth.
Mold or rot: Light mold can be wiped away with an antibacterial wipe. If a pumpkin begins to rot, compost or dispose of it — it happens!

If any pumpkins “go bad” within 48 hours of delivery, contact us and we will replace them.

Do I need to be home for my PumpkinScape delivery?

No, you do not need to be home. Setup takes about 30–45 minutes, and our team will handle everything.

Do You Create Pumpkin Magic for Events and Businesses?

Absolutely! We love bringing our signature seasonal magic to front porches, special events, business entrances, and retail displays. If you have a unique idea or custom request, we’d be thrilled to hear from you. Simply reach out and we’ll help bring your vision to life.

I forgot to add Pumpkin Pick‑Up. Is it too late?

Not at all — you can add pick‑up at any time.

What is your cancellation or rescheduling policy?

Cancel 72 hours before delivery for a full refund
Cancel 48 hours before delivery for a 50% refund
Cancel within 24 hours for no refund

Rescheduling is no problem as long as you contact us at least 7 days before your scheduled delivery. To reschedule, reach out at enchantedpumpkinporch.com.

Do you offer refunds?

At Enchanted Pumpkin Porch, every display is crafted with fresh, seasonal magic. Because our décor is perishable, we’re unable to offer returns, exchanges, or refunds once your pumpkins have been delivered.

If an item becomes unavailable, we may make a substitution of equal or greater value to ensure your porch still receives the full enchanted experience.

Keep the Magic Alive

Avoid moisture: If dew or rain lingers, wipe your pumpkins with a dry cloth.
Mold or rot: Light mold can be wiped away with an antibacterial wipe. If a pumpkin begins to rot, compost or dispose of it — it happens!